Increasing career demands and expanding role expectations in a hyperconnected world batter higher education professionals, much like a tsunami of crashing waves toss a dingy at sea. To overcome the onslaught, professors are all but mandated to proactively build personal brands that deliver value propositions tightly aligning skills, expertise, and…

Background & Aims: Lean methodology is a continuous process improvement approach that is used to identify and eliminate unnecessary steps (or waste) in a process. It increases the likelihood that the highest level of value possible is provided to the end-user, or customer, in the form of the product delivered through that process. Lean…

Applying for financial aid can be a complicated, time-consuming endeavor for students and their families. Fortunately, many state aid programs have taken strides to align aid applications to the form used for federal aid programs, the Free Application for Federal Student Aid (FAFSA), making state aid more readily accessible. New conversations…

This article provides a systematic literature review about nonprofit and for-profit organizations using "big data" to inform performance improvement initiatives. The review of literature resulted in 4 peer-reviewed articles and an additional 33 studies covering the topic for these contexts. The review found that big data and analytics…

Decentralization of teacher recruitment and selection in Kenya was as a result of World Bank/IMF policies, which support projects that guarantee direct net economic returns by productivity and indirect returns on externalities. The approach has been used as a way of improving service delivery. This strategy that has been successful elsewhere may…

This study is an effort to understand the impact of occupational stress which is classified into four constructs i.e. pressure at work, support at work, job satisfaction, and nature of job, on the personality of employees working in public as well as private sector universities. To conduct the study, a survey questionnaire was floated to six…

Low retention in the child care workforce is a persistent challenge that has been associated with negative outcomes for children, staff, and centers. This article reviews the empirical literature, identifying common correlates or predictors of retention for child care workers. Searches were conducted using several databases, and articles that…

When the Individuals with Disabilities Education Act (IDEA) was reauthorized in 2004, it included provisions to reduce administrative and paperwork requirements to address concerns about burden. The Government Accountability Office (GAO) was asked to review federal efforts to reduce burden related to meeting IDEA requirements for educating…

This article provides a detailed description and analysis of how one Canadian institution used groups of department heads as change agents to address their most acute department head role tensions. It is demonstrated that this institution's change initiative aligned very closely to the recommendations proposed, in both the literature pertaining to…

The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…

This research describes technical drawing techniques applied in a project involving digitizing of existing hard copy subsurface mapping for the preparation of three dimensional graphic and mathematical models. The intent of this research was to identify work flows that would support the project, ensure the accuracy of the digital data obtained,…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

We tested the hypothesis that highly structured course designs, which implement reading quizzes and/or extensive in-class active-learning activities and weekly practice exams, can lower failure rates in an introductory biology course for majors, compared with low-structure course designs that are based on lecturing and a few high-risk assessments.…

Institutions of higher education, like other large organizations, can have complex and complicated administrative structures. Nowhere is this more true than in the area of student services. Internal systems and processes that have become almost second nature to the individuals who staff administrative units can seem confusing and frustrating to…

Job complexity was measured for jobs in a public agency. Perceptions of job complexity were obtained from self-reports. Independent measures were obtained from interviews with subjects. Career stages were found to moderate relationships between job satisfaction and perceived job complexity and between job-performance and independently rated job…