In this paper, I offer a conceptual framework for examining how racism and white supremacy might be manifested through a textual discourse of whiteness in student affairs responses to racist harms. I define a textual discourse of whiteness as how various peoples' interactions and work with texts within an institutional setting create a social…

The relationship between faith-based institutions and students who identify as LGBTQ+ has attracted considerable attention of late. Most of this scholarly attention, however, has focused upon the students themselves. In this article, we examine the contemporary experience of 371 student affairs leaders (SALs) who serve as the primary mediators…

Housing and residence life professionals help students through crises and traumatic events, which may affect their own well-being. Members of higher education student affairs professional organizations, including ACUHO-I, were surveyed to investigate the following relationships: (1) work factors (i.e., job demands, job resources, exposure to…

Student Affairs Professionals of Color (SAPC) serve a critical role in the field of higher education. Using a phenomenological approach, this study gathered data from semi-structured interviews with eight SAPC from various backgrounds and institutions. Findings from this study illuminated how the participating SAPC experienced code-switching,…

The financial aid process extends beyond once a student submits the Free Application for Federal Student Aid (FAFSA) application. Scholars have found that the financial aid process can be cumbersome, especially for minoritized students. What is unclear in the literature are the additional hurdles students encounter to obtain financial aid. I…

On May 4, 1970, four students were killed and nine were wounded when National Guardsmen opened fire on anti-war protestors at Kent State University. This case study explores the tragedy and the experiences of student affairs professionals at KSU leading up to and after the shootings. Although the field of crisis management did not exist in 1970,…

Student affairs professionals are at risk of leaving both their jobs and higher education in general. A survey of higher ed professionals was conducted in May of 2022 examining student affairs professionals' likelihood of leaving their jobs, why they are considering leaving, and what factors may contribute to their retention. Results revealed that…

Student support is seen as a necessity to better students' progress. For students to succeed when studying at a distance, they need a great deal of support to adjust to the institution of higher learning. Independence theory was used as a lens to understand the role of student support staff in providing services to students. A qualitative case…

This descriptive study aimed to answer two research questions: (a) what are the assessment, evaluation, and research (AER) competencies necessary for three educator types (teachers, K-12 administrators, and higher education student affairs professionals); and (b) what are the similarities and differences in competencies by educator type? Current…

The value of lifelong learning and alterations in course delivery modes and programme structures of graduate education to include evening and weekend coursework have increased the presence of multiple generations in educational settings (Sánchez & Kaplan, 2014). In a number of fields, such as business and public administration, age diversity…

Trauma-informed practices were initially designed for children; however, we argue that higher education is well-positioned to address the needs of adults as well. This paper discusses adopting trauma-informed practices in organizations and relational spaces. We also share preliminary findings from a qualitative pilot study that explored the…

Operating from intersecting theories of validation, marginality, and mattering, this phenomenological study investigated undocumented student support services from the perspective of 49 Undocumented Student Resource Center (USRC) practitioners. In-depth interviews highlighted the ways that USRC practitioners served as validating agents, directly…

This qualitative narrative inquiry examined the professional preparation of sorority and fraternity (SFL) professionals working with culturally-based sororities and fraternities. Using narratives drawn from 15 professionals and guided by our conceptual framework, we unpacked important findings in terms of ways participants referenced their limited…

This article primarily uses document-based historical methods to reconstruct Stephen Lenton's LGBTQ advocacy while a student affairs professional at Virginia Commonwealth University from 1970 to 1980. Lenton enjoyed significant career success in his first several years at VCU, establishing popular and successful programs and a strong rapport with…

As the number of racially diverse students on university campuses in Canada increases, so too do questions about whether and how postsecondary institutions are equipped to create a welcoming, respectful, and supportive learning community for a racially diverse student body. This research explored how a residence life management (RLM) team could…