Focuses on manager behavior within a business environment related to the classification, storage and retrieval of electronic mail messages. Discusses bibliographic control and classification theory; characteristics of managers and personal constructs; the user-system context; and the use of technology to categorize and filter e-mail messages. The…

Describes the results of a transaction log analysis of a Web search engine, WebCrawler, to analyze user's queries for information retrieval. Results suggest most users do not employ advanced search features, and the linguistic structure often resembles a human-human communication model that is not always successful in human-computer communication.…

This document presents hypotheses about how much understanding a user needs to perform skillfully using a computer or a computer program. A framework for characterizing user understanding is presented which includes three criteria for evaluating the representation generated during problem solving: (1) internal coherence--whether the components of…

Arguing that sufficient theory exists about the interplay between human information processing, computer systems, and the demands of various tasks to construct useful theories of human-computer interaction, this study presents a structural model of human-computer interaction and reports the results of various statistical analyses of this model.…

The question studied whether the specific seven TICCIT system colors used within color coding schemes can be a source of confusion, or not seen at all, by the color-blind segment of target populations. Subjects were 11 color-blind and three normally sighted students at Brigham Young University. After a preliminary training exercise to acquaint the…

A mainline CAI system is an individualized instructional system of major scope which uses the computer as a tool for instructional management and information transmission. Such systems are developed according to a design science approach and used as a less costly alternative to conventional instruction. In contrast, adjunctive systems have a much…

This paper describes the construction and implementation of an autoprogramming system. An autoprogrammer is an interactive computer programming system which automatically constructs computer programs from example computations executed by the user. The example calculations are done in a scratch pad fashion at a computer display, and the system…

Presents a conceptual framework for the development of decision support systems which outlines abstractions involved in the decision-making process and describes various functions and components of the system. The computer architecture is described and an example of an application is provided. (31 references) (Author/CLB)

Discussion of intelligent tutoring systems highlights various instructional models which emphasize experiential interactions. Topics discussed include computer assisted instruction; instructional strategies; the TICCIT system; branching; the Socratic method; definitions of tutoring and instruction; students' interactions with the computer; advisor…

Based on systematic observations of five experienced online searchers, this model compares two searching styles: operationalist, which aims at optimal strategies to achieve precise retrieval and uses a large range of system capabilities, and conceptualist, which analyzes the request by seeking to fit it into a faceted structure. (13 references)…

Examines the behavior of young children using barcode readers on reading texts that have a subtext of barcodes that activate a text-related voice program. (CRH)

Shows how cognitive psychology can provide guidelines to design computer systems that are easy to use, based on the assumption that prior knowledge of the real world and natural language affect users' attitudes toward the computer. Concludes that human-computer communication is facilitated when the system is consistent with this knowledge.…

Discussion of users and information retrieval systems highlights a study that investigated the representation of users' knowledge by examining their names for objects and concepts, agreement on names, the Library of Congress Subject Headings representation for similar objects and concepts, and measurement of the similarity between these…

Describes a study of graduate students that observed the interaction between users of a graphical statistical package and a human playing the role of a simulated intelligent advisory system to guide the design of advice-offering user-assistance software. The use of video to examine the users' role in the interaction is discussed. (Contains 37…

Suggests that over the next 20 years the evolution of communication technologies may offer a critical opportunity for researchers to positively shape the channels of mediated human communication. Focuses on communication research's role in new communication media. Sketches out a possible research response: a "human factors approach" to…