A survey of 52 administrators and clerical-administrative personnel in Australia found that clerical training was acquired largely on the job; only one-third regularly update skills; 39.3% perceived assessment to be competency based; and a focus on technical skills was counter to employers' emphasis on interpersonal/communication skills. (SK)

This article presents an integrated model of the learning organization. It is based on empirical research of the learning organization literature, as well as on practitioners' understandings of the concept where learning organizations were often described in terms of four distinct individual aspects--no more and no less. This article argues these…

Women's care work sits on the boundary between unpaid work in the private domain and poorly paid, low-status work in the public sphere. It continues to be a site for the expression of complex, high-level knowledge and skills, and of ongoing gender oppression. The aged-care industry is a particularly salient example of such work. It is a…

This study sought to identify organizations within the Chicago, Illinois, area having in-house secretarial training programs and to report the training requirements for nontechnical skills for secretarial personnel. The findings and conclusions of the study were based on an analysis of responses from 42 business organizations within the Chicago…

This monograph reports the findings of a literature review and subsequent discussions with trainers, consultants, and management educators in the United Kingdom and the United States. The results of the literature review and of the detailed discussions confirmed that remarkably little attention was given to the question of how to help managers…

Studied a telephone crisis intervention program in which nonprofessional volunteer counselors received 55 hours of prejob training to isolate the effects of prejob training and on-the-job experience. Results indicated counselor skills and knowledge significantly increased with prejob training but did not show further improvement after five months…

This study reviewed trainers' actions in the design and delivery of S-OJT and the preparation of S-OJT trainers. Trainers' behaviors and their preparation of S-OJT trainers tend to create the leaning and developmental opportunity for the trainer through social interactions between the trainer and the trainee/stakeholders. This study discussed…

A study of the software industry, in which required skills change rapidly and skills shortages frequently occur, showed how work projects were designed with restricted opportunities for workers to acquire new skills. Skill development was not valued by management. The industry may thus be abetting its own skills shortage. (SK)

Includes "Toward Construct Validation of a Transfer Climate Instrument" (Holton et al.); "Improving Positive Transfer: A Test of Relapse Prevention Training on Transfer Outcomes" (Burke); "Invited Reaction: Progress or Relapse?" (Newstrom); "Invited Reaction: Theory, Research, and Practice" (Tang);…

Responses from small and medium-sized enterprises (SMEs) in Britain (n=81), Poland (n=30), and Portugal (n=69) identified current levels of information/communications technology use and training provided and needed. Despite high demand, training is not provided regularly or effectively. Extent of e-commerce adoption influenced level of training.…

Surveyed 45 Japanese corporations to determine common training methods and use of systematic design and development processes. Results indicate that overall there was more internal classroom training than on-the-job training and that only two of the companies had a formal, systematic approach to instruction design and development. (JMV)

Three Australian studies identified attributes of workplaces as learning environments: authentic activities, experts, other workers, and task engagement. Limitations of workplace learning included inappropriate knowledge, lack of access to activities, expert reluctance, absence of expertise, opaque knowledge, and problems with instructional media.…

According to data from the National Longitudinal Survey of Youth 1986-1990, length of training did not affect wages; company training, seminars outside of work, and vocational schools were associated with higher wages. Apprenticeships, business schools, and correspondence courses had no apparent impact on wage levels or change in wages over the…

Data from the Panel Study of Income Dynamics showed a 4% decrease in the gender wage gap for whites between 1976 and 1985. White men tend to have higher earnings because of more tenure in areas with greater rewards; women tend to have more part-time experience, which has fewer such rewards. (SK)

In recent years there has been significant growth in research that has considered the relationship between worker identity and learning at work. A key part of this relates to discussions of the 'newness' of various types of work manifested in discourses such as post-capitalism, post-bureaucracy and the new work order. On this basis, it is argued…