Employee assistance programs, or EAPs, are an employee benefit designed to help workers meet their work and family needs. However, questions have been raised about the design, utilization, and scale of services that EAPs make possible for low-wage workers. This article explores whether on college campuses an EAP benefit can simultaneously meet the…

Prepared under contract with the International Council on Archives, this study is intended to promote the development of the archival and records management professions in Africa by providing basic data on their status in relation to other information professions in the public service, particularly librarians and documentalists. It addresses the…

Expanding work opportunities, changing family structure, double digit inflation, and relaxed attitudes toward the appropriateness of women's work outside the home have contributed to increased labor force participation of women in recent years. Recent studies indicate that despite traditional attitudes ascribed to rural areas, trends in increasing…

This monograph includes two reports describing the results of three years of field research on the implementation and impact of the Comprehensive Employment and Training Act (CETA) in Eastern Massachusetts. They represent a thorough and detailed study of the problems faced by prime sponsors in the initial years of CETA. The first report, CETA in…

An empirical test of the service-profit chain in a large United Kingdom retail business explored how employee attitudes and behavior can improve customer retention and, consequently, company sales performance. Data were collected from 65,000 employees and 25,000 customers from almost 100 stores. The business collected customer satisfaction for…

The 1996 welfare reforms narrowed rural-urban differences in employment for both less-educated and more-educated single mothers, and raised the employment rate of single mothers, overall and for all racial/ethnic groups except nonmetro Hispanics. These findings suggest that the aggregate effects of obstacles to employment are no greater in…

A study identified the reading and mathematics job requirements for three sales and service jobs. Subjects were 296 employees of a marketing division of a large telecommunication company. The readability of 420 passages from job and training materials was assessed by the Flesch Reading Ease index, which generated a value that was transformed to a…

A study examined the experiences of local governments throughout the United States in implementing the public service employment (PSE) component of the Comprehensive Employment and Training Act (CETA). The study involved four rounds of observations (in July and December 1977, December 1979, and December 1980) of programs in 40 State and local…

The document presents the first phase of a project designed to develop specific direction, organization, and implementation of public service occupational education in community colleges. A consortium of 17 colleges in California was established to provide information needed to develop a master plan. Four workshops were held to formulate a…

On average, unemployed U.S. citizens remain jobless for much less time than their European counterparts do. The relatively low level of unemployment in the United States is attributable to two factors: a social protection system that offers far less protection than those in Western Europe do and a broad range of job openings. The fact that…

A study examined whether point of entry into the work force affects earnings growth and employment stability. The Pennsylvania Regional Economic and Social Information data set (a 5% sample of workers whose wages were reported to the state's unemployment insurance program in 1969-1991) served as the study population. Analyses of the earnings…

This report concerns the training requirements of women workers arising from the introduction of new technology in the services sector of the Irish economy. Section 1 discusses the importance of the services sector as a source of employment for women workers. In Section 2, the structure of female employment in the services sector is explored with…

To improve vocational educational programs in agriculture, occupational information on a common core of basic skills within the occupational area of the agricultural-industrial equipment mechanic is presented in the revised task inventory survey. The purpose of the occupational survey was to identify a common core of basic skills which are…

Designed to provide direction for new and existing programs offered by community colleges in public service occupational education, phase one of the master plan focused on defining the following areas: public service occupational education, present status of programs, problems in articulation, and a conceptual framework for a public service master…

Comparing survey responses of U.S. rural youth (1,142 males and 1,148 females) with those of Norwegian rural youth (660 males and 650 females at the comprehensive school level and 237 males and 192 females at the secondary level), youth career orientations were analyzed in terms of career desiderata and sex differentials, social class origins, and…