This article is concerned with the under-representation of Indigenous workers in mainstream childcare services and the associated problem of the under-representation of Indigenous children in such services. Specifically, it focuses on workforce issues that serve as barriers to both attracting and/or retaining Indigenous staff. The research methods…

Purpose: The purpose of this paper is to highlight the contradictions in the current maritime education and training system (MET), which is based on competency-based education, training and assessment, and to theorize the failure to make the training useful. Design/methodology/approach: A case study of education and training in the international…

Purpose: The purpose of this paper is to examine the quality of jobs in call centres by focusing on the opportunities for promotion in this sector. More specifically, the research questions focus on discovering whether promotion is common practise in the call centre sector and on identifying the factors that affect this.…

Studies demonstrate that negative interpersonal interaction(s) (NII) such as bullying are frequent and harmful to individuals in workplace and higher education student settings. Nevertheless, it is unclear whether the degree of perceived severity of NII varies by the status of the actor. The present study explored the moderating effect of actor…

The Finnish vocational education and training system underwent remarkable transformations at the turn of the century. One of the biggest changes was introducing compulsory and guided on-the-job learning periods in all study programmes. In this article students' experiences of on-the-job learning and in particular of integrating school-based and…

Purpose: This study aims to explore the simultaneous impact of employees participation in non-technical training, technical training, and coaching on subsequent job performance, job involvement, and job satisfaction. Design/methodology/approach: The present study was based on a sample of German call center employees and on a longitudinal,…

This article covers the application of virtual reality (VR) to training and lifelong learning. A number of considerations concerning the design of VR applications are included. The introduction is dedicated to the more general aspects of applying VR to training. From multiple perspectives, we will provide an overview of existing applications with…

The implementation of high-quality evidence-based practices cannot occur without facilitative administration, systems-level partnerships, and decision-support data systems. The authors believe that understanding "what works" in program "implementation" is just as important as understanding "what works" in a program "model." Recently, researchers…

Purpose: The purpose of this paper is to examine how Malaysian managers acquire job competencies through self-directed learning activities at their workplace. Specifically it aims to investigate what types of job competencies are required for the managers, how they learn to acquire those competencies, and whether the managers have the…

Challenges in adapting Japanese Lesson Study for an American context have included teachers' limited prior experience with action research and facilitation as well as a mismatch between American curricula and the time requirements of the traditional Japanese Lesson Study model. Lesson Link[R] adapts Japanese Lesson Study for American contexts and…

Workplace learning is identified by UK and Scottish governments as an important means of achieving social mobility, and therefore producing a more equal society. However, there appears to be a patchwork of provision and funding arrangements, making it difficult for employers and employees to identify suitable routes. Analysis of large scale survey…

Purpose: The purpose of this paper is to explore the debate surrounding quality of training as it has unfolded in Australia and how concerns about high non-completion rates have entered the debate. Design/methodology/approach: This paper bases its discussion of quality in VET training on analysis of qualitative data collected from focus groups and…

The Nigerian Government and other stakeholders invest heavily in Education. The Education system should therefore be held accountable to be sure that value is being given to justify the financial investments and the period of time spent schooling. This is only possible through the process of quality control of the Education system and it is…

A survey received 509 responses from 2,000 randomly selected accounting employees about which training topics are receiving the most attention and who is receiving the training. Results prove that training has become an integral part of a certified public accountant's job; topics most often covered were tax related--individual and corporate income…

British labor-force survey data indicated that the probability of receiving training and the amount of training received were substantially higher in unionized workplaces. (SK)