This study broadly examines factors impacting work-life experiences of library faculty of color within the framework of tenure policies and processes. An online survey was sent out to academic librarians of color to gauge perceptions of tenure and promotion policies and processes, professional activities and productivity, organizational climate…

This article discusses the results of an exploratory research project in which library and information studies (LIS) faculty and education faculty were asked about their views on teaching pre-service school librarians and teachers 21st Century Skills (as defined by the Partnership for 21st Century Skills) and librarian-teacher collaboration.…

Public school districts often block access to online social media tools. While considered a preventive measure to ensure student safety and limit district liability, this policy strips school librarians and their collaborating teachers of opportunities to instruct students in using social media tools creatively and responsibly. Using one school…

This article reports and analyzes the survey results on the continuing education needs of librarians with current job responsibilities in the science, technology, and engineering subject fields. The intended purpose of the survey results is to assist conference coordinators in the development of a continuing education program at future Special…

Reference services are in transition. Impacted by advances in technology, changing user expectations, and the migration to greater provision of online and distance service, reference in academic libraries today is not the same service it was even just a decade ago. Most literature looks at reference competencies either for a specific service model…

The aim of this research project was to investigate the customer care methods within the Scottish college library sector. The researcher sought to compare examples of the customer care and service policies and practices from the sector with exemplars of good customer service from the retail sector. A qualitative, grounded theory approach was…

This evaluation study examined the effectiveness, efficiency, and impact of the statewide master plan for professional development (PD Master Plan) by investigating seven questions. With regard to effectiveness, (1) What was the level of implementation for the PD Master Plan, overall and by individual providers? (2) What were the impediments, if…

In an effort to address the lack of empirical knowledge about the school librarians' role in technology, the Institute for Museum and Library Services funded Project Leadership-in-Action (LIA) to study leadership practices of school librarians. This current grant project includes a survey of the technology integration practices of school…

Rural schools in high-poverty areas are often understaffed. This descriptive phenomenological study examined fourth-grade state research projects in high-poverty rural Iowa schools to reveal the influence of school librarians' staffing levels on student learning of research skills. To determine evidence of students' critical literacy, ethical use…

We examined the issues related to delivering service excellence through the lens of 39 graduating school librarians in written assignments for the final course of their certification program, as they focus on what is needed to apply standards to become an effective school library media specialist in the 21st century. Of the 16 issues identified,…

This paper discusses the results of a study that focused on the perceived preparedness of recent graduates. Fifty-five St. John's University MLS students surveyed 348 practitioners in public libraries (181) and school libraries (167) concerning perceived preparedness of recent MLS graduates for the realities of working in libraries. The overriding…

Academic librarians are increasingly expected to advocate for scholarly communications reforms such as open access to scholarly publications, yet librarians do not always practice what they preach. Previous research examined librarian attitudes toward open access, whereas this article presents results of a study of open access publishing and…

What are the core competences required by teacher-librarians for developing exemplary school library programs in 21st-century schools? This article reports on a study that explored the experiences and attitudes of graduates from the Teacher Librarianship by Distance Learning program at the University of Alberta in Edmonton. Key findings from this…

This study examines library media teachers' perception of information literacy, their current levels of information literacy competencies, and the factors affecting information literacy implementation in secondary schools. 36 library media teachers from Selangor, Negeri Sembilan and Kuala Lumpur participated in this self-report questionnaire-based…

This article reports on the implementation of a professional development program in emerging technologies for librarians at the University of Western Australia. Set up in 2008 to address a lack of pedagogically grounded training in this area, it has now graduated three cohorts. A qualitative analysis of participants' online contributions and…