This article presents the results of a Web-based survey regarding the circulation of tablets in academic libraries. The survey, which was completed by 61 respondents, identifies the most common circulation policies and procedures used. These results will help other academic institutions develop their own policy or update existing ones. Areas of…

In this paper the author compares the use of digital materials that have been deposited in The Ohio State University (OSU) Knowledge Bank (KB). Comparisons are made for content considered in scope of the university archives and those considered out of scope, for materials originating from different campus sources, and for different types of…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

Circulation data from the Virginia Tech Libraries were analyzed to determine the extent of continuity or change between the author's study of the use of subject collections in 1982 and the present. Book circulation has declined, largely due to much less use by undergraduates. The overall profile of subject use has changed in ways traceable to…

In a survey of Business and Government, Law and Information Sciences students carried out at the University of Canberra, results showed that in-curricula information literacy skills training had a greater impact on students' satisfaction with access to high demand material than the purchase of additional copies of books. This paper will discuss…

This study applied discrete choice analysis to the modeling of public library use and choice behavior. Five library use models and two library choice models were estimated from data obtained by a citizen survey in Kashiwa City, Japan. A library choice model was applied to predicting users' library choice under alternative library policies. (17…

Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)

To improve its service, the Offa (Nigeria) township library conducted a user study. The investigation found that 51% of users were students ages 19 and below and that 78% were males. Most users wanted extended hours, improved newspaper collections, more accurate shelving, and a consistent lending policy for all materials and users. (PEN)

Discusses problems with patron Internet access in academic libraries and describes a study conducted at Northwestern University (Illinois) that used Internet tracking software to assess user Internet behavior. Topics include Internet use policies; pornography; and loss of control over library services and information content that is provided. (LRW)

Two surveys were conducted: (1) one of 78 ERIC document users at Ohio State University to gather data on how they find and use the ERIC documents and their attitudes toward the library's lending policy; and (2) one of 218 academic libraries with ERIC microfiche collections to obtain information on their patrons' access to and use of ERIC…

Reports on a study of the impact of CD-ROM on online searching at an academic library. Data are presented on online connect time, numbers of online users, and types of users of various services. The effects of library policy and fees are discussed. (MES)

This paper is drawn from an empirical, ethnographic study of information and communications technologies (ICT) use among thirteen, low-income twelfth-graders attending a large urban high school and focuses on participants' ICT access in the school library. It examines how library staff members' cultural and gendered perceptions shaped ICT…

This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…

This document reports results of an online survey that examined practices and procedures in the management of electronic resources in 65 academic library reference departments. Responses are related to: (1) student population; (2) library use by community people; (3) number of public access workstations, workstations with World Wide Web access,…

A focus group study of 29 Queens College/CUNY (City University of New York) undergraduates, born and educated outside the United States, determined that most described needs related to course work rather than language or culture. Participants commented on library hours, physical surroundings, research tools, personnel, collections, and copy…