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Promise Fulfilled? An EBSCO Discovery Service Usability Study
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Williams, Sarah C.; Foster, Anita K. – Journal of Web Librarianship, 2011
Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…
Descriptors: Online Searching, Usability, Navigation (Information Systems), Web Sites