Purpose, Objective, Research Question, or Focus of Study: This paper seeks to understand the withdrawal patterns of students enrolled in an urban community college during the COVID-19 outbreak, by focusing on what students voiced about what made college-going so challenging for them from spring 2020 to fall 2021. What was revealed about their…

What difference do open educational resources (OER) make compared with publisher content (non-OER) when costs and instructors remain constant? A total of 215 community college students enrolled in online, introductory courses were randomly assigned to OER or non-OER sections and compared on retention at the tuition drop date, completion with a C…

Objective: This quantitative study examines the impact of the COVID-19 pandemic on students' persistence at a minority-serving, open-access, public, urban community college in New York City. Specifically, the project looked at factors associated with mid-semester college withdrawals during spring 2020 when the college shifted to remote instruction…

The COVID-19 pandemic required that virtually all in-person instruction move suddenly to an online format. Given the unprecedented nature of this disruption, the California Community Colleges (CCC) issued an emergency regulation allowing all students to drop spring 2020 courses without incurring a withdrawal or "W" notation on their…

College success courses (CSCs), or orientation courses, are offered by community colleges and universities to facilitate the success of first-time-in-college students. Primarily, these courses are designed to address students' nonacademic deficiencies, such as weak study habits and poor organizational skills, and to familiarize students with…

Enrollment increased slightly at both the California State University and University of California systems in fall 2020, but the effects of the pandemic on enrollment in the California Community College system are mostly unknown and might differ substantially from the effects on 4-year colleges. This paper provides the first analysis of how the…

This article follows a small piece of one community college's SEM [strategic enrollment management] journey in using its student retention data to identify opportunities to deploy re-enrollment strategies. The re-enrollment rates of new students who did not return following their first semester served as the starting point of the investigation;…

This report presents the findings from an external evaluation of Project COMPASS, an effort by Wake Technical Community College to redesign community college online courses to improve outcomes, particularly for students of color. The evaluation used a randomized controlled trial in which students were randomly assigned to course sections taught by…

Salt Lake Community College (SLCC) is Utah's largest open enrollment college, and as an institution, is concerned about the expense associated with attaining a degree. All students face challenges in paying for their education, but SLCC students tend to have fewer resources to dedicate to school than students at other institutions in the state.…

"Open Educational Resources" (OER) have the potential to replace traditional textbooks in higher education. Previous studies indicate that use of OER results in high student and faculty satisfaction, lower costs, and similar or better educational outcomes. In this case study, we compared students using traditional textbooks with those…

Text mining presents an efficient means to access the comprehensive amount of data found in written records by converting words into numbers and using algorithms to detect relevant patterns. This article presents the fundamentals of text mining, including an overview of key concepts, prevalent methodologies in this work, and popular software…

Tutoring is an important form of academic support for developmental education students. A comparison study was conducted to investigate the benefits of tutoring on the final grades for developmental English students who participated in tutoring versus those students who did not. The final grades for three consecutive semesters were analyzed to…

A study was conducted at a community college in northeast Alabama to determine how the format of developmental English courses impacted student withdrawal rates and final grades. The two course formats examined were online/hybrid and face-to-face courses. Data were obtained from a 4-semester time frame: fall 2012, spring 2013, summer 2013, and…

Since 2010, online college course enrollment has increased by 29 percent. Currently, 6.7 million students--or roughly one third of all college students--are enrolled in online courses. Community colleges in particular have embraced online education as a way to better serve their large numbers of nontraditional students, many of whom juggle…

There is well-documented evidence that online retention rates are lower than face-to-face retention rates. However, most past research on online retention focuses on student characteristics, with little knowledge existing on the impact of course type. This study uses a matched sample of 2,330 students at a large urban community college to analyze…