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Peer reviewed Peer reviewed
Wilkes, Adeline W.; Grant, Susan Marie – RQ, 1995
Gives a historical explanation of library confidentiality policies and procedures and reviews notable invasions of patron privacy through use of library records by the Federal Bureau of Investigation and the Internal Revenue Service. Also reports on a study that examined patron confidentiality policies in Texas academic library reference…
Descriptors: Academic Libraries, Confidential Records, Confidentiality, Librarians
Peer reviewed Peer reviewed
Budd, John M.; And Others – RQ, 1991
Examines interlibrary loan (ILL) charges for photocopied material at two academic libraries, the University of Arizona and the University of Nevada, Reno. Statistics were reported for separate academic units to determine which were the most active users and which were charged the most, and recommendations are made for dealing with ILL charges.…
Descriptors: Academic Libraries, Cost Effectiveness, Higher Education, Interlibrary Loans
Peer reviewed Peer reviewed
Harris, Roma M. – RQ, 1989
Describes a survey of public librarians that examined their understanding and use of bibliographic instruction and their beliefs about the role of instruction in reference services. No consensus was found, but respondents' views seemed to be mediated by training in bibliographic instruction, library size, and the library's policy on user…
Descriptors: Institutional Characteristics, Library Education, Library Instruction, Library Policy