Describes results of a research project conducted in Illinois to obtain detailed information about preferences of public library customers and about how much value they place on various types of library services. Discusses rural perceptions of public library contributions, willingness to pay more for service, and implications for library…

Describes a survey of Illinois school library collections in astronomy, space, and the solar system; general biology and ecology; and human anatomy, physiology, and hygiene. The survey produced statistics on funding needs; provided a collection assessment tool; and determined whether libraries had resources for supporting state goals for science…

Describes the management approach used to introduce new technologies in an academic library and the success of this approach. The management of change is discussed in terms of communication between management and personnel; management style; development of a system; staff development; and sensitivity to staff reactions and needs. (CLB)