Examines the neglect of library support staff within the context of six areas of library management: physical facilities; effective and efficient work stations; supplies; attitude toward human resources; communication and information; and performance evaluation and feedback. Graphs present data on expenditures in several areas, and suggestions for…

Examines the current status of freshman writing as a vehicle for bibliographic instruction based on a survey of four-year colleges. Perceptions of bibliographic instruction librarians are discussed; instruction methods used are described; and implications for further research are suggested. (22 references) (LRW)

Describes results of a survey of librarians conducted using the Internet, regarding their attitudes toward electronic mail and networking. Topics addressed include software; the effect on job descriptions; privacy issues; use in academic libraries; navigation problems; discussion groups; and perceived value. A sidebar discusses network etiquette.…

Offers a new approach to evaluating reference librarians, as well as a new standard of evaluation based on a study of exemplary reference librarians that was conducted via electronic networks. Characteristics of exemplary reference librarians relating to attitude, professional skills, and interpersonal skills are described. (Contains 28…

A study of attitudes about reviews of children's books found that librarians and teachers wanted stereotypes pointed out because children should have accurate information about other cultures. However, a book reviewer's experience suggests that editors may reject reviewers' objections and advocate for authors' freedom of speech, even when…

Reviews recent media treatment of the issue of selection and censorship of print and nonprint materials for school-age children in Australia, and discusses the findings of a survey which investigated actual practices in schools and attitudes of teacher-librarians. (37 references) (LRW)

Eleven articles discuss the response of library users and personnel to automation. Topics covered include computerized reference services, online public access catalogs, paraprofessional staff perceptions of technology, organizational and managerial impacts of automation, workshops on new technology, gender differences in motivation to manage and…

Discusses methods of evaluation that can be used to measure public library effectiveness, based on a conference sponsored by the Council on Library Resources. Topics discussed include the Public Library Effectiveness Study (PLES), quantitative and qualitative evaluation, using evaluative information for resource acquisition and resource…

Five articles address issues concerned with personnel management in libraries. Topics discussed include ethical issues; hiring practices, equal employment opportunity and affirmative action in members of the Association of Research Libraries (ARL); technological changes in libraries that affect motivation and work attitudes; career planning in…

Investigates the effects of participatory management techniques advocated by the Public Library Association through a study of long-range planning at four public libraries that focused on staff members' views of the planning process, types and levels of staff participation, and attitudes about the effectiveness and consequences of the planning…

Describes a survey of academic librarians that investigated issues relating to CD-ROM indexes, including print index cancellations; cost versus other factors in cancellations; database vendors' charging structure; CD-ROM durability; student preference for CD-ROM over print; and effective use without librarian assistance. (22 references) (LRW)

Describes the results of a 1990 survey of public, school, special, and university libraries that investigated attitudes toward technological applications and implementations. Topics include the use of various technologies, including CD-ROM; budget allocations to technology; patrons' use of technology; staff training; the necessity for planning;…

A study of library school faculty and academic library directors' perceptions of the educational quality of master's and doctoral programs in library and information science and of the professional contributions of library school faculties is reported. Perception rankings are compared to similar studies carried out in 1980 and 1986. (18…