This book is the result of a set of case studies that were performed in four American public libraries between 1989 and 1992. The goal of the research was to describe the effect that planning has had in a representative set of libraries, focusing planning as a social phenomenon. The city, county, federated, and suburban library are examined.…

This book guides library administrators through stages of long-range needs assessment, particularly taking what they know about their user community, library services, performance standards, and anticipated resources, and using that knowledge to determine space and building needs. Tips, explanations, and hands-on planning tools come through…

Strategies for change in higher education are offered in an attempt to better cope with the changing environment facing higher education (i.e., diversity of students, declining enrollments, and retrenchment). Section I (Planned Change Theory and Research) examines strategies for change, the ivory tower image, and educational and organizational…