Community colleges in Tennessee, either directly or indirectly, experienced unprecedented change as a result of Tennessee Promise. The present study explored how student support service administrators at three community colleges responded to organizational change as a result of the Tennessee Promise legislation. Investigators selected community…

Guided pathways reforms require colleges to rethink how they teach and support students. The case studies in Part 2 of this practitioner packet examine how colleges at the forefront of these reforms are transforming their programs and support services by implementing three key guided pathways practices: (1) meta-majors (clusters of programs in…

First year students, like all students at a university, comprise a diverse mixture of personal traits, backgrounds, experiences, and assorted learning styles. Each of these unique student characteristics can either enhance or inhibit successful integration to the campus community. The purpose of this study is to evaluate the impact of various…

A study by Kenney, Kenney, and Dumont (2005) identified a supportive learning environment as one of the five indicators for collegiate student engagement, a concept that extends beyond the classroom to permeate the entire educational environment. A student's level of engagement can be impacted as early as orientation and registration, when he is…