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Callahan, Laura – International Multilingual Research Journal, 2009
This article compares data from service encounters conducted in person and over the telephone in New York City and the San Francisco Bay Area. During the in-person phase, the author and 8 fieldworkers entered businesses and initiated conversations with Latino service providers in Spanish, noting the language of response. The rate of non-reciprocal…
Descriptors: Telecommunications, Native Speakers, Service Occupations, Comparative Analysis

Margolis, Maxine L. – Urban Anthropology and Studies of Cultural Systems and World Economic Development, 1990
Examines the lives of New York's new Brazilian immigrants, typically undocumented, White middle class refugees from hyperinflation, who find temporary work as maids, gogo dancers, busboys, and waiters. Finds that most are disheartened by their change in status; predicts that many will decide that their future lies in this country. (DM)
Descriptors: Coping, Immigrants, Interviews, Migration
Walling, Harry G., Jr. – 1976
Three hundred and forty individuals, employed at 32 randomly selected human service agencies, completed a questionnaire to determine the educational needs of an estimated 3,000 employees of 159 human service agencies in the four county Capital District of New York State. Analysis of the data indicated that human service agency personnel in the…
Descriptors: Adult Education, Community Organizations, Educational Needs, Educational Research
Sayre, Wallace S.; Mandell, Milton – Office of Education, United States Department of the Interior, 1938
This bulletin is one of a series reporting the findings of investigations undertaken during 1936-37 under the Project in Research in Universities of the Office of Education. The project was financed under the Emergency Relief Appropriation Act of 1935; and conducted in accordance with administrative regulations of the Works Progress…
Descriptors: Articulation (Education), Recruitment, Public Service, Investigations