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Lambert, Joshua – Journal of Access Services, 2022
The Missouri State University Libraries Access Services implemented an evidence-based process to move many books and shelves. That process included measuring the collection, performing quality control checks, creating a plan, and defining regular waypoints to keep the shift from deviating from the plan. This article describes the move, the ideas…
Descriptors: Research Libraries, Library Services, Library Materials, Library Administration
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Bennett, Jessica L.; Stout, Tracy L. – Public Services Quarterly, 2021
In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the…
Descriptors: Reference Services, Academic Libraries, Models, Library Facilities