Evidence demonstrates work intensity is on the rise and can lead to higher rates of burnout. The UK Higher Education professional services sector has been under-researched in terms of work intensity levels and experience of burnout. This research measured these levels and sought evidence of whether high-performance work practices (HPWPs) moderate…

The field of student affairs has been characterized by high levels of attrition, burnout, compassion fatigue, and a lack of appreciation and recognition for its dedicated and highly skilled professionals. The COVID-19 pandemic magnified and intensified these tensions, and a high percentage of student affairs practitioners are considering leaving…

Despite incorporating diversity coursework into most higher education and student affairs (HESA) graduate programs, HESA graduate students report feeling underprepared to enact social justice work. Current pedagogical approaches introduce students to foundational concepts but fail to develop reflective, justice conscious administrators. This…

Informed by Kolb's experiential learning theory and Baxter Magolda's holistic theory of student development, this qualitative study explores the experiences of graduate students in a supervised internship. From an analysis of written assignments completed during the internship experience, our findings reveal abundant meaning-making opportunities…

Through examining nine Accessibility Advisors' (AAs) stories of becoming professionals in their field, this study provides an important entry point into understanding the individuals whose work is central to supporting students with disabilities within Canadian research-intensive post-secondary institutions. AAs function as Third Space…

This article employs narrative inquiry and counter-storytelling as methodological and analytical tools to unpack the collective experiences of racially minoritized student affairs practitioners and faculty during the COVID-19 pandemic. The authors' narratives underscore factors that impeded their success during the pandemic and the nuances of…

This study explored 18 student affairs professionals of color (SAPOCs) and their experiences with microaggressions, hate crimes, and ethnoviolence on college campuses. This study used the theoretical lens of occupational wellness and critical race theory to explore participants' experiences regarding race and wellness. The findings of the study…

Spiritual perspectives in organizational theory are relatively recent approaches to understanding the behaviors of complex organizations. Emerging in the 1990s, the literature on modern organizations, especially in the United States, saw a rise in individuals questioning if they could find meaning and purpose in their work. This study investigated…

Student affairs professionals are at risk of leaving both their jobs and higher education in general. A survey of higher ed professionals was conducted in May of 2022 examining student affairs professionals' likelihood of leaving their jobs, why they are considering leaving, and what factors may contribute to their retention. Results revealed that…

The sustainability of the student affairs profession continues to be questioned, as is the conditions influencing attrition and "burnout" of those working in the student affairs profession over time. Therefore, understanding the workplace conditions of midlevel student affairs administrators continues to be an important area of inquiry…

Amid growing concerns about social mobility in Britain's higher education system, our study delves into universities' role in addressing the social gap within the financial and professional services sectors. The social reproduction theory underscores how upper-class students often benefit from greater exposure to dominant cultural and educational…

Through an unsustainable moniker that often receives no reprieve, Black women student affairs professionals become the institutional fixer--the StrongBlackWoman who can do all. Through a raced and gendered expectation, they support the needs of their students, many of whom are students of color. This effort creates a precarious double bind that…

This multiple case study analysis investigates the culturally engaging nature of a US campus for international students using the Culturally Engaging Campus Environments (CECE) model. Semi-structured interviews and professional development workshop observations were conducted with six faculty and administrative leaders who work closely with…

This study examines formerly incarcerated student programming from practitioner perspectives at California community colleges. The following research questions guide the study: 1) How has the pandemic and concurrent sociopolitical contexts influence the way staff, faculty, and administrators approach their work? 2) How do practitioners describe…

While many studies have examined work-life satisfaction within the field of student affairs, few have examined the dissonance between new professionals' expectations for professional practice and their experience in the first few years. Using a narrative inquiry method, this qualitative study investigated how professionalism is both practiced and…