One of the most enduring and controversial metaphors to describe the academic library is this: "The academic library is the heart of the university." For 150 years, librarians have both embraced and rejected this metaphor in equal measure. For some, the metaphor is old, dusty, and ignorant of contemporary library practices; for others,…

This article reports on a study we conducted with first-year students in the Faculty of Arts at the University of Melbourne in 2003. Building upon our 2002 research ("Library Review," 2003, vol 52, no 5 pp209-217), we investigated the prior library instruction, information preferences and skills of students enrolled in first-year…