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Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe – portal: Libraries and the Academy, 2023
Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…
Descriptors: Internet, Usability, Policy, Standards
Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe – portal: Libraries and the Academy, 2011
Library/information science professionals need a clearly articulated definition of usability/Web usability to implement intuitive websites. In this study, the authors analyzed usability definitions provided by the ARL library professionals and those found in the library/information science and computer science-information systems literature.…
Descriptors: Information Scientists, Information Needs, User Needs (Information), Definitions