This publication provides guidance for the introduction of computer software tools within agencies of the United States government or within other installations where there has been little or no prior use of software tools. From a survey of current tool usage, it is concluded that the greatest obstacles to effective use of software tools are…

This investigation of library employees who spend significant portion of time in online computer interaction provides information on intellectual, psychological, social, and physical aspects of their work. Long- and short-term effects of special libraries are identified and solutions to "technostress" problems are suggested. (16…

Six papers dealing with decision support and knowledge based systems are presented. Five of the papers are concerned in some way with the use of artificial intelligence techniques in individual or group decision support. The sixth paper presents empirical results from the use of a group decision support system. (CLB)