This document contains information on the Consumer Housing Information Service for Seniors (CHISS), a local service organized under the auspices of the American Association of Retired Persons and a local agency or organization that serves the elderly, which uses trained Housing Information Volunteers to provide information on an individual basis to older persons in the community who are interested in learning more about housing and housing-related services. An overview section describes the philosophy and background of CHISS and explains the roles of the CHISS Housing Information Volunteer; the local CHISS lead agency, coordinator, and coalition; the American Association of Retired Persons; and the CHISS organizers and trainers. Charts and diagrams are provided which illustrate the relationships between the various components of the CHISS organization. The final section summarizes roles and responsibilities of these components. (NB)