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Killion, Joellen P.; Lanzerotte, J. Kathryn – Journal of Staff Development, 1992
Discusses a study of training and development in noneducational, profit companies that found total quality management the main training topic. Participant evaluations measured training effectiveness. Employees participated in training for personal satisfaction and increased capacity. Private sector trainers expressed concern about the lack of…
Descriptors: Accountability, Business, Elementary Secondary Education, Industry