Identifies behaviors that should be taught in the classroom to help the student adjust to the work world. They include poise in accepting criticisms and suggestions, concern for quality, and familiarity with the systems concept of office operations. (CT)

This book investigates how workers use computers and how they learn the needed skills, based on a study of 140 occupations in which computers are currently used. Its main finding is that relatively few workers need a lot of computer-related training. Chapter 1, the introduction, discusses the rapid growth and spread of computers across a wide…