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Austin, John; Weatherly, Nic L.; Gravina, Nicole E. – Journal of Applied Behavior Analysis, 2005
An informant functional assessment was used to evaluate closing-task completion by servers and dishwashers at a restaurant. Based on the functional assessment results, an intervention consisting of task clarification, posted graphic feedback, and verbal feedback was implemented and evaluated with a multiple baseline design across two groups of…
Descriptors: Feedback, Dining Facilities, Functional Behavioral Assessment, Evaluation Methods