Companies operating at the frontiers of knowledge and technology in business must develop innovative attitudes and strategies to survive. Two factors important in determining whether people working in this environment will innovate are (1) individual employees and (2) the company culture. Another fact of corporate life is that senior executives…

Kaizen is a Japanese management concept that means gradual, ongoing improvement involving everyone from top management to production workers. This concept is starting to appear in American companies, and it requires the personnel department to do a much more thorough assessment of job applicants, testing for leadership skills, interpersonal…