The Programme for International Assessment of Adult Competencies (PIAAC) will establish technical standards and guidelines to ensure that the survey design and implementation processes of PIAAC yield high-quality and internationally comparable data. This document provides a revised version of the technical standards and guidelines originally…

Kaizen is a Japanese management concept that means gradual, ongoing improvement involving everyone from top management to production workers. This concept is starting to appear in American companies, and it requires the personnel department to do a much more thorough assessment of job applicants, testing for leadership skills, interpersonal…

Three forces are combining to mandate a more highly skilled work force: (1) technological advancement, (2) job growth centered on high-skill occupations, and (3) new work organizational strategies. As many as 50 million workers, many of them minorities and immigrants, may have to be trained or retrained in the next 12 years. (CH)