Defines the concept of statistical process control, a quality control method used especially in manufacturing. Generally, concept users set specific standard levels that must be met. Makes the point that although employees work directly with the method, management is responsible for its success within the plant. (CH)

The U.S. Training Census and Trends Report indicates that the structure and emphasis of training are being affected by demographic trends, the emergence of new technologies, and government regulations. Training appears to evolve to meet the needs of individual industries. (SK)