Individuals and communities occasionally need asking and giving forgiveness. Because the process of forgiving is not always well understood, it has become necessary to consider including forgiveness education in school pedagogy and in formal school programs such as Citizenship Education. This possibility is illustrated with examples from South…

New theoretical, methodological, and design frameworks for engaging classroom learning are supported by the highly interactive and group-centered capabilities of a new generation of classroom-based networks. In our analyses, networked teaching and learning are organized relative to a dialectic of (a) seeing mathematical and scientific structures…

This document was produced by the authors based on their research for the report "Literacy, Numeracy and Alternative Dispute Resolution," and is an added resource for further information. It contains the appendices: (1) Published statistics on mediation/alternative dispute resolution in Australian courts and tribunals over the period…

Results showed that the two-chair dialog applied at a split produced more depth of experiencing than did focusing plus emphatic reflection. Both treatments produced significantly greater reported shifts in awareness and progress than the no-treatment controls. (Author)

Presents brief overview of mediation process between crime victims and their offenders and role of social workers as mediators. Includes case example of mediation involving burglary. Presents impact of mediation process on helping victims achieve closure and helping offenders personally make amends. Identifies issues related to program development…

Proposes that a model of conflict resolution based on communication theory constitutes an effective approach to the learning of skills in conflict management. In this framework, it may become possible to change negative perceptions through cognitive processes as a basis for acquisition of conflict resolution skills. (Author/JAC)

Provides a concise overview of important conflict management concepts and strategies for those working in group settings. Presents a brief conceptual basis for understanding conflict and group memebers' behavior when in conflict, followed by specific recommendations for managing and making use of conflict in groups. (JAC)

Examines specific intervention strategies designed to deal directly with complaints, conflict, and criticism. Defines intervention strategies and their importance. Discusses techniques for intervention strategies, and dynamation strategy skills such as observation and listening. (PRA)

Defines conflict, looks at its causes, discusses the various types of organizational conflict, reviews the Myers-Briggs psychological types as they affect conflict, examines managers' typical reactions to internal and external conflict, and lists six keys to successful conflict resolution. (SR)

Notes that, in long term care, conflicts over autonomy can begin at level of conceptualization, especially when basic distinctions and polarities are not adequately recognized. Indicates conceptual complexity by identifying and examining six polarities. Presents case studies to illustrate how each polarity can give rise to ethical problems in long…

Summarizes the events at the summit conference at Camp David in 1978 that led to a peace treaty between Egypt and Israel, using a day-by-day account based on published records and interviews with participants. The phases of group development are analyzed from a functional perspective. (JAC)

Discusses the critical importance and impact that specific types of cognitions may have on couples' ability to resolve their conflicts functionally, based on rational-emotive therapy. Reviews perspectives on marital conflict in terms of discovery, modification, and behavioral action and observation. (JAC)

Discusses the distinction between communication that deepens a relationship and communication that resolves conflict. Presents an approach to therapy, relational conversation, in which meaningful conversation is designed to increase relational fortitude and promote a consistent level of intentional and loving connection. (Contains 49 references.)…

Describes a seven-week experience working with groups composed of diverse races in South Africa. Reflects on the human drama of direct and honest confrontation and proposes that major changes are precipitated from great stress or crisis. Presents evidence of the potential of person-centered communication in conflict resolution. (Author/NB)

Focuses on the conditions that facilitate change both in individuals and in groups. Describes the person-centered theory that began in individual psychotherapy and has been extended to others fields such as education, management, and racial relations. Connects theory of personal change with the process for achieving peace. (Author/NB)