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Bist, Gary – Technical Communication: Journal of the Society for Technical Communication, 1995
Shows how and why errors get introduced into examples in computer software documentation and what actions technical communicators can take to minimize this occurrence. Proposes a method to test examples. Suggests that technical writers can avoid these sources of error by creating and implementing a good test plan, maintaining and updating the…
Descriptors: Computer Software, Error Correction, Error Patterns, Evaluation Methods
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Bookstein, Abraham – Journal of Academic Librarianship, 1985
Based on data from two experiments, this article attempts to assess degree to which people differ in interpretations of questions referring to library services and the implications for interpreting survey results. Sources of error in questionnaire research--sampling, response (question interpretation, response decision, category choices)--are…
Descriptors: Error Patterns, Library Research, Library Surveys, Problems