More than 40 years after passage of the Individuals with Disabilities Education Act (IDEA), some special education teacher preparation programs offer limited coursework on parent involvement, advocacy, or home-school collaboration. For pre-service special education teachers and/or novice special education teachers working with students with…

One of the most urgent issues facing institutions of higher learning in the United States today is the problem of college student retention. The purpose of this article is to provide a theoretically and empirically supported argument for stating that there is one potent force for retention of college students that has been as yet largely unmined:…

Information Resource Management--State University System of Florida (IRM-SUS) is the primary collector and provider of data concerning state universities that is used to make sound education policy decisions. The office provides technical assistance to those using the information, state and federal reporting support, those supplying information,…

This booklet highlights the important work of the more than 100 Parent Training and Information Centers (PTIs) and Community Parent Resource Centers (CPRCs) funded by the U.S. Department of Education, Office of Special Education Programs. The report includes data on the numbers of parents and professionals served by Parent Centers, outcomes of the…

The Comprehensive Education Data and Research System (CEDARS) is a longitudinal data system managed by the Washington State Office of Superintendent of Public Instruction (OSPI) to collect, store and report data related to students, courses, and teachers in order to meet state and federal reporting requirements, and to help educators and policy…

The social work library at USC provides a case study of an academic library's transition to an information center service model. Analysis of the collection, user community, Web 2.0 applications, and Web usage data demonstrates how the changes facilitated library services and information literacy instruction. (Contains 6 tables and 3 figures.)

One of the challenges facing those responsible for service provision in universities is ensuring that service is provided at the right point in the organisation. Service delivery points can exist at the school/department level, faculty/division level or central unit/university wide level. This does not always follow organisational logic, common…

Description of the One-Stop Career Centers, an initiative of the Employment and Training Administration of the Department of Labor, soon to be available in each state, focuses on whether people with disabilities will be able to use these centers effectively to receive needed support and training. Strengths of and issues faced by One-Stop Career…

This review essay examines the fifth editions of the Directory of Special Libraries and Information Centers and its companion, the Subject Directory of Special Libraries and Information Centers, and compares these volumes with earlier editions with respect to comprehensiveness of coverage, standards for inclusion, entry forms, consistency, and…

Evaluates the success of the Integrated Information Center (IIC) project at the University of Minnesota. Highlights include the functionalities of the IIC, the impact of the IIC on the work life of the end-users, and the IIC as a model for information delivery. (MES)

This document reports on the e-mail-based question and answer services (digital reference) that the Department of Education offers to customers. The report is presented in five sections. Section 1, "Introduction," outlines the research goals which were to: analyze current processes, procedures and problems; suggest solutions for…

Examines the meaning of the term "value-added" to the Ottawa Information Resource Center for Bell-Northern Research (BNR) and how it delivers value-added services. Discusses the five major phases of the corporate development cycle--initiation, definition, development, verification, and general deployment--used by BNR to provide…

This evaluative study hypothesizes and addresses three system approaches to a National Periodicals Center (NPC) that could be pursued at this time: (1) System A, a non-intervention approach which assumes events will be allowed to develop without introduction of federal legislation designed to subsidize or create a National Periodicals System (NPS)…

This report is divided into two parts: recommendations for the proposed information center and a description of the feasibility study. The rationale for the center, current information problems, and the problems of the information seeker are discussed, and the proposed program is outlined. Recommendations are made concerning the center's role,…

Describes the significant challenges encountered during the implementation of the Integrated Information Center (IIC) at the University of Minnesota. These challenges were of three kinds: (1) those in the environment and beyond the control of the project; (2) those in the mission of the project; and (3) those inherent in the design of the IIC.…