There is both justification and need for tourism education within recreation curricula. Preparation in aspects of tourism would provide additional career opportunities for recreation graduates and a vast new area for research. (CJ)

This article summarizes projections from the first national industry-occupation matrix to be developed on the basis of staffing patterns from the Occupational Employment Statistics Surveys. Discussed is employment growth for white-collar and blue-collar occupations. (CT)

Long residential courses for professional managers are a very special type of service industry, presenting peculiar problems for the course organizer to manage. This article deals with the choices the course organizer faces. It is argued that the role of course organizer or program director will benefit by being seen as "service management."…

The present study investigates the hypothesis that the traditional positive relationship between expertise and item organization during recall depends on the degree of domain-relevance of the criteria used to assess item organization. The hypothesis was tested on a beverage list recall task by comparing experienced waiters, beginner waiters and…

A study of the labor exchange performance of the Employment Service showed that even after adjusting for differences in economic and demographic conditions, local offices and states varied greatly in their ability to place applicants in jobs. The performance measures examined were placement rate, permanent placement ratio (defined as the…

Focuses on the degree of cyclical sensitivity of the fast-growing services industry. Also examines the employment growth record of the services division, including its impact on overall economic stability in the postwar period. (CT)

The mechanisms, objectives, and uses of performance assessment in public service occupations in the United Kingdom and other countries are examined and their implications for use in higher education are discussed. It is suggested that politically, the relationship of professional providers and consumers will increase in significance. (MSE)

Three articles spotlight three groups of service-producing industries. "Health: Crossroads over the Horizon?" (Kahl and Clark) examines health occupations, patient care, paying for health care, and the impact of these changes on occupations. Hecker and Murphy look at "Retail Trade" with special attention to part-time and temporary jobs. Levine…

Three law students at New York University (NYU) detail components and implementation of NYU's loan assistance program for graduates with low earnings (usually employed by public interest firms, the government, or small firms). NYU's program is intended to preserve student body diversity and minimize debt concerns as a factor in career choice.…

Trends in service marketing are explored as they relate to strategic vision, operational and organizational changes, and marketing tactics. Discussion includes the need for a market-driven culture, the use of training and incentives, the role of product management, and the significance of "mood." (Author/AEF)

The National Commission for Manpower Policy assesses the effectiveness of public service employment (PSE) programs. Reports on numbers of jobs created, types of PSE workers, and the amount and effects of job displacement caused by the policy of "fiscal substitution" in local jurisdictions. Recommendations include strengthening PSE…

Nonmetro areas have disproportionately more workers in industries and occupations with projected slow or negative growth by 2006. However, a large share of nonmetro workers are in sectors and occupational groups that are expected to grow at least moderately. Nonmetro areas have fewer workers in occupations projected to grow the fastest: those…

This paper is a report on a workplace adult literacy project at Kakadu National Park in the Northern Territory of Australia. The project deals with the use and function of written text in the work of park rangers and assesses the literacy needs of park rangers and trainees. The project focuses on the uses and functions of written text in the…

A field study examined the Public Service Employment (PSE) Program's intergovernmental effects. Addressed during the study were such questions as whether the program creates jobs in local government, whether local governments give preference to disadvantaged persons, and what kinds of services are provided. To collect these data, a network of…

This study analyzes the extent to which targeting objectives of the Emergency Jobs Programs Extension Act (EJPEA) of the Comprehensive Employment and Training Act (CETA) programs have been achieved by federal and local officials and the effectiveness of limited-duration projects in providing useful public services. The study deals with the…