Purpose: The purpose of this paper is to use recent empirical research and theory to help explain how a manager may assume a coaching role to assist employee learning and growth. In the coaching role, performance appraisal and other information may be carefully used as feedback to reinforce growth mindset learning in the service of employee…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

This book explores and progresses the concept of negotiation as a means of describing and explaining individuals' learning in work. It challenges the undertheorised and generic use of the concept in contemporary work-learning research where the concept of negotiation is most often deployed as a taken for granted synonym for interaction,…

This paper examines the learning and performance of the air traffic control (ATC) work domain. This domain was chosen because it embodies features that represent future work for many other industries (e.g., information service provision mediated by information technologies; a high reliance on communication skills and collaborative work; increasing…

The expertise and professionalism of teachers is vital in vocational education and training (VET), as it is in any other education sector. As 'dual professionals', VET teachers need to keep abreast of their industry or discipline area as well as maintaining and improving their pedagogical skills and knowledge. VET workplaces (colleges and…

Learning from errors is crucial for individuals' as well as organizations' performance. Yet, learning does not automatically follow from erring: the fear of negative consequences may prevent professionals from learning. These social costs of making an error, receiving negative judgments or experiencing feared punishment, need to be lowered for…

The Fourth Industrial Revolution, which is a socio-technical, ideological, and rhetorical construction rooted in the neoliberal discourse that reflects key tenets of global capitalism, is believed to have considerable implications for the development of employees in advanced manufacturing environments. This paper aims to explore the ways in which…

This article sheds light on employee wellbeing. We reveal how an 'adapted' action learning intervention (a change laboratory) introduced prior to the Covid-19 pandemic in the UK, enabled learning and action to emerge within an educational programme. We utilise the theoretical lens of activity theory to illustrate the challenges and tensions of…

A strong theoretical approach with a specific focus on disciplinary research characterizes the common science master's education in the Netherlands. However, a work-based learning (WBL) approach may as well be expedient and suitable for science education at master's level. In this paper, a case study is presented of a WBL-program designed for an…

The continuously changing business world demands that students entering the world of work have an adaptable skill set. The acquisition of appropriate exit-level knowledge, skills and competencies also holds true for young school students and early school leavers. At school level the engagement and connectedness with the outside world and the…

Factors that drive delivery mode decisions are multifaceted and often necessarily go beyond instructional design needs. Additional influencing factors include logistical, technical, and policy considerations. The COVID-19 pandemic illuminated the many opportunities and challenges that accompany the chosen distance delivery mode, prompting the need…

This paper explores how job-embedded professional development supported a Year 1 teacher as he enacted his growing expertise in the teaching of guided reading. By analysing coaching conversations focussed on the teacher's guided reading practices, we studied the way his teaching developed over a 7-month period. Our findings suggest the teacher…

The education-based NGO sector in India is a large sector and it depends on activities of learning, training and motivation to sustain its underpaid and overworked workers. I articulate a theoretical perspective on the 'learning activity' in these workplaces using ideas of Engeström and Freire, I focus and problematise the discourse of empowerment…

The paper presents a multi-faceted data-driven computational approach to analyse workplace-based assessment (WBA) of clinical skills in medical education. Unlike formal university-based part of the degree, the setting of WBA can be informal and only loosely regulated, as students are encouraged to take every opportunity to learn from the clinical…

This book examines professional learning and relates it to the acquisition of expertise, and the influence of individuals. Professional learning, as discussed in the book, comprises all kinds of occupational domains because employment and paid work usually follow the achievement principle, i.e. workers are expected to perform efficiently. The book…