In 1990, a feasibility study was conducted to determine the usefulness of volunteers in the day-to-day operations of Germanna Community College. A questionnaire was distributed to 18 administrative and support staff personnel; 17 responses were received. Questions focused on respondents' opinions of the need for volunteers, type of assistance which volunteers could provide, volunteer recruitment, supervision of volunteers, and the advantages and disadvantages of volunteer use. Questionnaire findings included the following: (1) two-thirds of the respondents opposed the use of volunteers; (2) major reasons for not wanting to use volunteers were concern over confidentiality, lack of dependability, less commitment, complex scheduling, amount of training time, and quality control; (3) the most frequently cited advantages of using volunteers were budget savings, higher motivation, student involvement, and extra help at peak times; (4) routine clerical tasks, such as answering the telephone, typing, and filing, were the most frequently mentioned assignments for volunteers; (5) the personnel office and department heads were identified as the recommended contact point for recruitment; and (6) support staff workers were generally considered most likely to train volunteers, and department heads were most often suggested for monitoring activities and terminating volunteers if necessary. Study findings suggested that there was no justification for a coordinated college-wide approach to volunteer recruitment and use. The questionnaire and a cover letter are appended. (WJT)