The ways in which university quality assessments are developed reveal a great deal about value constructs surrounding higher education. Measures developed and consumed by external stakeholders, in particular, indicate which elements of academia are broadly perceived to be most reflective of quality. This paper examines the historical context of…

This article explores the literature that focuses on the various roles librarians and libraries play in distance education settings. Learners visit libraries either in person or via networked computing technology to ask for help with their online courses. Questions range from how to upload a document with a learning management system, to how to…

This case study will describe how the Stony Brook University Libraries instruction program partnered with another student support service (student computing office) to nurture a relationship with the Educational Opportunities Program (EOP) over several years to provide their students with the library research and computer skills needed to succeed…

Higher education libraries have traditionally sought to be able to demonstrate the impact their services have on student attainment. This is particularly important in the current economic climate where libraries frequently have to defend their budgets in the face of financial constraints, whilst needing to demonstrate better value for money to…

In the last two decades, fundamental changes in information distribution, in the general economy, and in the behaviors of faculty, students, and library staff have problematized the question of an academic library's value and how it can be measured. This article reviews those changes and, drawing on research linked to the Collegiate Learning…

The necessity of library and information research is pointed up by referring to some of important categories of research now in progress. Reasons are advanced for the necessity such research in Australia and ways suggested in which students wishing to make a career research and practitioners anxious for research opportunities may be accommodated.…

Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…

This article investigates how psychology graduate students find information for coursework and research, who teaches them how to find it, and whether differences emerge over the course of their graduate careers. Findings indicate that these graduate students are comfortable using campus libraries, prefer electronic resources, ask supervisors when…

In July 2008, over 14,000 public libraries throughout the U.S. received, free of charge, a set of fourteen Audio Guides introducing them to The Big Read. Since 2007, when the National Endowment for the Arts and the Institute of Museum and Library Services, in partnership with Arts Midwest, debuted The Big Read, the program has awarded grants to…

Under the auspices of the International Reading Association, an evaluation was conducted of Rural Education and Development (READ) program of creating community libraries in Nepal. READ set out to address the high rates of illiteracy and poverty in Nepal through the development of these libraries. To examine READ's approach, a team of…

The public library is a product of modernity that follows in the wake of industrialization, urbanization, and popular movements, while at the same time the public library itself supports the building up and development of the modern. This article will examine the arrival of modernity and the prerequisites for the rise of public libraries, as well…

The digital humanities (DH) are attracting considerable attention and funding at the same time that this nascent field is striving for an identity. Some research libraries are making significant investments by creating digital humanities centers. However, questions about whether such investments are warranted persist across the cultural heritage…

Visual literacy is essential for 21st century learners. Across the higher education curriculum, students are being asked to use and produce images and visual media in their academic work, and they must be prepared to do so. The Association of College and Research Libraries has published the "Visual Literacy Competency Standards for Higher…

The need to plan for operating and service patterns and to establish priorities for services to readers in the new Reference and Bibliographical Center at the Newberry Library guided this self-study. From December 1983 to August 1984, 32 staff members (grouped into 1 study team and 4 task forces) investigated the critical issues of bibliographic…

This paper looks at the complex web of interrelationships that is emerging as the library and information professions come to terms with the growing phenomenon of knowledge management. This is manifest at one level in the wider organisational and business context, and at another in the professional and employment spheres. Two of the authors are…