Academic libraries are increasingly becoming affected by intrusive and disruptive technologies, changing user needs, and alternative information providers who offer similar services as the library. The dilemma of academic libraries is evident, based on the declining support from parent institutions and decreasing patronage. In the face of stiff…

In this article, we argue that there is an urgent need to align internationalisation and university social responsibility agendas through the construct of Internationalisation of Higher Education for Society. The service or "third mission" of higher education institutions - to contribute to the social, economic, and cultural development…

There persists an intense debate on whether or not the traditional reference desk should be in academic libraries. Yet, despite many anti-desk studies, the place of the reference desk still remains. This paper aims to review the current significance of the reference desk for some libraries, as well as the importance of choosing the proper…

Meaningful and sustained assessment is best achieved when a campus unit takes a collaborative leadership role to work with other departments, offices, and groups. Simply developing and implementing assessment in isolation and for the unit itself is not enough. While the value of collaboration among diverse campus constituents is widely recognized,…

The article is an introduction to The Ohio Department of Youth Services librarians and the services they provide. Information about each juvenile prison facility is revealed and provides an explanation of guidelines and standards for prison libraries. Sixty-eight questions were asked in four in-person interviews to present a profile of the…

In the age of ever-growing technological advancements library media centers have become places of enormous discovery and adventure. But are teachers and administrators aware of all the resources available through the school library media centers? Do they know the importance that library media specialists play in the school curriculum planning?…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

Discusses the importance of a team of technology teachers, library and information professionals, and administrators working together to achieve technology's potential in schools. Addresses three key questions (What needs to be done?, Who will do it?, and How will it be done?) that this team must answer for successful integration of technology…

This document reports the work and conclusions of a task force appointed to plan for the reorganization of collection development at Steely Library, a primarily undergraduate library with 13 professional librarians on its staff located at Northern Kentucky University (NKU). Task force activities included a thorough review of the relevant…

Describes Ohio's Library Leadership 2000 (LL2000) institute, an intensive leadership training program for Ohio librarians designed to provide effective leadership skills necessary for use in a rapidly changing environment. A sidebar lists the LL2000 mentors. (JLB)

Most librarians know the importance of disaster preparedness. Many disasters could have been prevented altogether or have had reduced impact if institutions had been better prepared. This resource guide suggests how disaster preparedness can be achieved at cultural institutions. Twenty-three basic resource articles are presented to introduce…

Library binding is one of the activities typically included in newly created preservation departments, but librarians continue to discover that transforming a traditional binding program into one that better meets preservation objectives requires considerable investment of time. This resource guide is intended to help libraries review their…

Describes the development of library media centers, programs, and staff at the Medford School District (Oregon). Information from the standards and research used to define roles and responsibilities is summarized, and relevant Oregon state educational organizations are listed. Some of the results of the district's well-defined library programs and…

The new roles that reference librarians are being asked to play require that reference librarians should be given clear budgetary and programmatic authority; placed closer to the top of the organization; relieved of nonprofessional tasks; brought out of isolated departments; allowed to plan services and set priorities. (Contains 56 references.)…

Responsibilities and relationships of professional and paraprofessional library staff are changing as a consequence of societal, educational, and technological forces. These changes are having lasting impact on organizational structure, particularly in the face of increasing service expectations and higher costs. This article contains suggestions…