The purpose of this document is to highlight some of the difficulties associated with retrieving information on Iran using Library of Congress Subject Headings (LCSH) and several other commonly used reference tools based on LCSH. Four subject areas concerning Iran are identified, and their treatment in LCSH and periodical indexes is analyzed. The…

Compares OCLC, WLN, and RLIN in terms of the composition of the databases, indexes and searching, special uses for public services, costs, and documentation. Selected bibliographies of general public service uses and interlibrary loan applications are provided. (CLB)

This study conducted at Texas A&M University compares two types of training approaches using ERIC SilverPlatter (ERIC SP). Education students received either: (1) a one hour training session on basic search commands and strategies, or (2) a four page instructional handout that described basic search commands, Boolean logic, and special…

Compares traditional cataloging to Web-based. Discusses intellectual-access issues as they apply to reference services today, and outlines deficiencies in traditional cataloging, and corresponding attributes of Web-based intellectual access. Notes ways that catalogers and public-service librarians can address these issues. (Author/AEF)

To compete effectively in the world of electronic reference, libraries must offer remote patrons a variety of index, abstract, and full text services, which are easy to access and which answer questions. A marketing alliance between electronic reference vendors and public libraries would ensure access, fair compensation for publishers and authors,…

Discusses the need for information on ethnic groups in academic library reference departments; describes the use of automated indexes, CD-ROM, and online databases; and gives examples of indexing and usage of terms related to Southeast Asians in four CD-ROM databases: InfoTrac EF (Extended Family), ERIC, PsycLIT, and Business Periodicals Index.…

Offers a model for choosing among CD-ROM, end user access, mediated online searching, or locally mounted files as alternatives for extending online catalogs and replacing printed indexes. Estimates of demand and comparisons of costs made at Trinity and Clemson Universities provide a quantitative framework for selection. (Contains four references.)…

The growth in the size of the Internet has resulted in much effort being spent on indexing its contents. The most popular solutions are created by automatic methods, and although offering impressive coverage, they are disappointing where precision of meaning is required. Alternative services created by human beings arrange and index resources…