PISA, which was launched by OECD, is one of the most significant and successful initiatives on which education systems have recently collectively embarked. However, although it is a well-coordinated international programme, its reception differs according to country. There is therefore a need to analyse specific national circumstances in order to…

This paper explores how English universities operating in a "quasi-market" are managing the tension between two policy expectations: the first that they should encourage social mobility by widening the social base of their student population; the second that they should compete with other universities to attract students and thereby…

Conflict management is a significant and unavoidable part of a manager's role in an organization. Employees need conflict management skills to manage themselves, make decisions, and work effectively in the ever-increasing team environment of today's organizations. In the present article, the author demonstrates the disconnect between the…