The ways in which university quality assessments are developed reveal a great deal about value constructs surrounding higher education. Measures developed and consumed by external stakeholders, in particular, indicate which elements of academia are broadly perceived to be most reflective of quality. This paper examines the historical context of…

The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…

Beginning in 1994, a series of collection analysis and assessment projects of community college library/LRC collections in Florida has been conducted by the College Center for Library Automation (CCLA). The purpose of the assessments conducted through LINCC, the network for Florida community colleges, was to provide data for improvement of…

The transformation of the first floor of Joyner Library into the Collaborative Learning Center produced significant changes to collection and user spaces. Collaboration, in this context, refers to students engaged in teamwork with technology and support services. A Culture War emerged when some faculty, displeased with the loss of the traditional…

The digital humanities (DH) are attracting considerable attention and funding at the same time that this nascent field is striving for an identity. Some research libraries are making significant investments by creating digital humanities centers. However, questions about whether such investments are warranted persist across the cultural heritage…

Describes a study which measured students' ability to perform several library tasks using students from two different colleges. The results indicate that a program of library instruction will improve the library skills of undergraduate students. Five references are included. (CHC)

This article describes a case study that best illustrates the value of student workers in university libraries, focusing particularly on how this kind of creative endeavor benefits everyone involved--the library, the students, the faculty, and at the end of the project: the university community. (Contains 1 table.)

To enable the William R. Perkins Library to focus attention on its collection development operation, a six-member study committee was appointed to review within the present and future environment of the university current collection development policies and procedures and to suggest changes as appropriate to ensure effective use of the library's…

In order to ascertain what data elements should commonly be considered in the development of a meaningful procedure for recording and analyzing library reference transaction data for planning purposes, a comparison was made between the development, use, and results of surveys designed and tested at the University of Nebraska at Omaha (UNO) and the…

Designed as a supplement to the Los Angeles Community College District (LACCD) Libraries' review of their current situation, this report presents an assessment of administrative support and staffing of the libraries in the LACCD, and offers recommendations for maintaining and improving their operations. Following introductory comments on the…

In order to evaluate its library instruction program, a postal survey was conducted of students who participated in library orientation courses at the Technische Universitaet Wien (Technical University of Vienna) in Austria during the winter term of 1982/83. The orientation courses consisted of a 1-hour lecture on use of the library and a library…

This interlibrary loan (ILL) cost study was conducted at Union College Library in Schenectady, New York, in order to provide immediate feedback about ILL as well as to serve as a potential management tool for library and college administrators. This report describes the financial statistics of a 3-year period of use of ILL services at this small,…

One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self study of the Michigan State University Libraries includes a brief description of the overall project and an executive summary of the…

Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22…

This four-part report provides and analyzes quantitative and qualitative data about the Cuesta College Library. Part I presents enrollment trends for full- and part-time students, full- and part-time faculty numbers for 1981 through 1984, a profile of the learning resources budget, and inventories of instructional stations, learning materials, and…