Library book vendors are facing new realities in the 21st century. Changes in continuations, firm order placement, value-added services, approval plans, retrospective collection development, and database creation and maintenance are being effected in an effort to keep current customers and attract new ones. Those changes and the subsequent shift…

The Internet has brought about a revolution in the concept of information provision for end-users, and opened up a diverse new market. The Internet has challenged the need for and role of traditional online services. Despite the benefits of the Internet, users face a number of dilemmas: finding needed information in a vast sea of information; time…