Access Service Departments are dynamic units that often thrive in an ever changing environment. This became more apparent as libraries across the world faced the outbreak of COVID-19. The Access Services Department of one mid-sized academic library was one of a handful of libraries in the state that remained open to serve patrons on campus. This…

University students today are preparing for a more precarious future than previous generations, and the global pandemic has exacerbated their sense of insecurity and vulnerability. Drawing on data from a longitudinal study of undergraduate students at a large Canadian university, this paper examines the narratives of working students, before and…

This report is the latest in a series of studies by the Center for an Urban Future focused on building a more inclusive economy in New York. It is informed by interviews with over 50 experts in college persistence and basic needs access--including staff at community-based organizations (CBOs), faculty and administrators at the City University of…

University students have faced a challenging year, and the academic experience has been widely discussed. But higher education is much broader than just what happens in the lecture hall, with the benefits of the university experience coming from participation in extra-curricular activities, work placements and other enrichment activities, as well…

The COVID-19 pandemic poses significant challenges for higher education across the UK. This year's cohort of university applicants now face months of uncertainty, as they try to make decisions on their future amid exam cancellations and a new system to determine grades, all without face-to-face support from their school. For students currently…