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Peer reviewedWilliams, Robert V. – Special Libraries, 1988
Examination of appropriateness of productivity measurements to assess performance of special libraries defines the concept, discusses problems in their use, and gives guidelines for implementation. Results of use of productivity measurements in Library of Congress and State Department library are reported, and productivity measurements are…
Descriptors: Evaluation Criteria, Library Research, Measurement Techniques, Productivity
Peer reviewedKnightly, John J. – Special Libraries, 1979
Library performance criteria used by managers in 62 academic, special, and public libraries are analyzed to measure the extent to which criteria proposed in the literature are actually used, to identify types of criteria in use, and to develop guidelines for future criterion selection. (Author)
Descriptors: Bibliographies, Comparative Analysis, Feedback, Libraries
