Descriptor
| Library Services | 3 |
| Library Surveys | 3 |
| Higher Education | 2 |
| Reference Services | 2 |
| Check Lists | 1 |
| College Libraries | 1 |
| Females | 1 |
| Formative Evaluation | 1 |
| Library Administration | 1 |
| Library Circulation | 1 |
| Library Development | 1 |
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Source
| RQ | 3 |
Publication Type
| Journal Articles | 3 |
| Reports - Evaluative | 3 |
| Reports - Descriptive | 1 |
| Tests/Questionnaires | 1 |
Education Level
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| Researchers | 1 |
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Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedClark, Philip M.; Benson, James – RQ, 1985
Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)
Descriptors: Females, Library Circulation, Library Services, Library Surveys
Peer reviewedWilson, Lizabeth A., Ed.; Arp, Lori, Ed. – RQ, 1995
The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)
Descriptors: Higher Education, Library Administration, Library Development, Library Policy
Peer reviewedKleiner, Jane P. – RQ, 1991
Discussion of performance appraisal and evaluation focuses on a peer review and evaluation process of reference services that was developed at Louisiana State University. Formative evaluation principles are discussed, user survey results are reported, and a checklist for implementing a peer desk review process is provided. (20 references) (LRW)
Descriptors: Check Lists, College Libraries, Formative Evaluation, Higher Education
