For a business-person, the argument that making a profit leads to poor "product" quality would seem silly or worse, insulting. However, this is a common assumption in higher education. Similarly, increasing productivity (a typical business goal) has never been accepted as a worthy aspiration in higher education. In traditional…

Higher education, the California dream for well over 2 million undergraduate students, is turning into a nightmare. The Golden State's promise of unparalleled access to community colleges and universities is fast becoming a tarnished relic of the past. And this state of affairs is occurring at a time when the demand for higher education has never…