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Direct linkChamizo, Jose A. – Science & Education, 2012
The graphic organizer called here heuristic diagram as an improvement of Gowin's Vee heuristic is proposed as a tool to teach history of science. Heuristic diagrams have the purpose of helping students (or teachers, or researchers) to understand their own research considering that asks and problem-solving are central to scientific activity. The…
Descriptors: Semantics, Heuristics, Semantic Differential, Instructional Materials
Garibay, Cecilia; Gutierrez, Humberto; Figueroa, Arturo – Journal of Academic Librarianship, 2010
This paper proposes utilizing a combination of the Quality Function Deployment (QFD)-Kano model as a useful tool to evaluate service quality. The digital library of the University of Guadalajara (Mexico) is presented as a case study. Data to feed the QFD-Kano model was gathered by an online questionnaire that was made available to users on the…
Descriptors: Electronic Libraries, Academic Libraries, Foreign Countries, Case Studies
