The creation of "Access Services" departments in academic libraries did not translate into the creation or offering of new services for patrons. Instead, it was typically just the combination of three already existing departments. Recent changes and trends in Access Services, including new NCIP and ISO standards, an increase in the use of…

This study explores the concept and functions of collection from the perspective of the user. In-depth interviews with ten professors from a social science discipline and a natural science department provided descriptions of their information seeking involving material sources and their perceptions of the library collection. Participants used the…