The retention of student affairs professionals remains a significant challenge for academic institutions, as these professionals play a critical role in supporting student retention and ensuring completion rates. A misalignment between employees' preferred work environments and current institutional policies and traditions hinders the transition…

In the spring of 2021, staff from the University of Minnesota Morris participated in Fika Coffee Time gatherings, inspired by a Swedish tradition to slow down, have coffee, conversation, and a treat with friends or colleagues. As Minnesota is the state with the largest number of Swedish Americans, it has a great deal of institutions that celebrate…

This article explains how UCL used micro-secondments to enable central registry and departmental staff to work together in the context of an on-going project to improve the student system, specifically to improve the processing of assessment results and calculation of progression and award outcomes and to improve module selection processes. This…

Purpose: This study aims to develop a conceptual model linking the relationship between individual learning, organizational learning and organizational commitment. A multi-layered conceptual model involving three dimensions of organizational commitment: normative, affective and continuance, and individual and organizational learning is presented.…

"Gen Z in the Room: Making Public Media By and With Youth for the Future" summarizes insights from 30 in-depth interviews with stakeholders involved in public media youth projects across the country, including professionals within the stations and young adults who participated in station projects when they were younger. The report…

Student voice is, of course, fundamental -- who could argue against democracy? It is important that we do not return to a time where students were seen and not heard and positioned as subordinate figures but at the same time, do teachers suffer because of this democracy? Although student voice policies can represent positive developments, it would…

Corporate learning is changing actively now: the global factors force companies to reform and invest in corporate learning systems. The article discusses problems and prospects of this process and describes corporate learning systems condition within Russian market companies.

Professional burnout is a growing concern in campus activities units. We have collected several anecdotal reflections from student affairs professionals, which we share to illustrate how the dimensions of exhaustion, cynicism, and a lack of self-efficacy can show up in our daily work. We will provide suggestions reexamining organization structures…

With a growing demand for addressing the mental health needs of students, so is the need for faculty and practitioners in student affairs and academic affairs to engage in supporting students through their trauma, due to a lack of mental health resources and a rise in students' feelings of isolation and anxiety, as a direct result of the COVID-19…

Purpose: The purpose of this paper aims at manager-as-coach applying experiential learning processes to aid an employee to learn and improve performance ultimately resulting in a more skilled, work-engaged employee. The action guide presented offers activities for: positively influencing employee retention in the organization and improving the…

Service-learning, especially from a critical perspective, is a method of education that aims to bring students into relationships with community members to foster mutual understanding and give opportunity for shared learning and service. Universities that are compelled by their faith to seek justice may be the most effective at implementing…

This paper proposes an explanation of how diversity training can reduce employee turnover in a diverse organization. Researchers have paid much attention to the positive, and sometimes negative, effects of workforce diversity. Much has been learned, but there remain unanswered questions such as: How does firm behavior affect employee turnover in a…

Researchers have developed the concept of organizational stupidity to explain why some organizations lack the ability or willingness to create and use knowledge resources. Indicators of organizational stupidity include a lack of reflexivity, failure to provide justifications for decisions and actions, and avoidance of substantive reasoning. The…

Since 1994, the London-based queer performance collective Duckie has produced thousands of events, from its regular Saturday club night to larger-scale immersive themed productions and, more recently, long-running projects working with specific underserved groups. In this edited interview, Duckie's three full-time employees, Simon Casson, Dicky…

Part of Austin Independent School District (AISD)'s ongoing commitment to employees' well-being and retention includes understanding employees' feelings toward their work environment. AISD's customer experience department, CARES (customer focused, action oriented, responsive, empathetic, and service driven), worked with AISD's Department of…