The Scholarship of Teaching and Learning (SoTL) tends to be conducted at local levels in the university by academics who evaluate and question their own teaching practices with a view to improvement. Institutional research, however, has tended towards the large scale use of statistics often generated through a university's own procedures,…

Benchmarking has traditionally been viewed as a way to compare data only; however, its utilisation as a more investigative, research-informed process to add rigor to decision-making processes at the institutional level is gaining momentum in the higher education sector. Indeed, with recent changes in the Australian quality environment from the…

Marketing is an essential component of an effective enrollment management plan. The broad mission of a comprehensive community college requires multiple, targeted communications campaigns. Institutional research can contribute to marketing success at all phases of decision making.

Benchmarking, when done properly, offers a lot of promise for higher education units that want to improve how they do business. It is clear that much is known, but still more needs to be learned before it reaches its full potential as a useful tool. Readers of this issue of "New Directions for Institutional Research" have been treated to useful…

This article offers strategies for administrators who struggle to contextualize their writing programs in institutional climates increasingly focused on recruitment and retention, rather than discipline and discovery. As composition scholars negotiate disciplinary and institutional values, there are productive juxtapositions of university mission…

For colleges seeking to improve student outcomes, new technologies often appear to hold the promise of transformative change. Across the country, colleges are using technological tools to enhance reform efforts related to how they teach, how they provide supports to students, and how they guide students through programs of study. In order for…

Over the last few decades, college admission rates for Latinos have increased. However, the achievement gap between Latino students and other ethnic groups remains wide. Peer mentorship programs have shared in some degree of success in promoting the academic success of diverse and underrepresented student populations. Despite the growing…

The malaria center is at the heart of the kind of work Michigan State University's (MSU) African Studies Center has been engaged in on the African continent since it was founded half a century ago. The university is marking the center's 50th anniversary this year with a series of events that include large photo exhibits at one of the university's…

This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

This article discusses the story behind American University's brand campaign. Colleagues and peers are asking how American University developed a brand strategy--"KNOW/WONK" campaign that launched in fall 2010--that's original, authentic, and representative of AU's distinctive personality. What they really want to know is how AU got it through the…

The challenges involving doctoral non-completion and a lack of academic or scholarly quality are not restricted to putting the blame on doctoral candidates themselves, their supervisors or the institutions where they enrol. As candidates carry huge responsibilities when entering doctoral studies, success can be associated with an array of factors…

While individuals in each country or part of the world face unique issues, many challenges facing higher education today are similar across the world. The great majority of higher education systems have grown in recent decades, enrolling far more students than they did in prior years and expanding their activities into new spheres such as economic…

The President of the University of Cincinnati charged the Academic Coordinating Committee (ACC), a universitywide governance body, to conduct a comprehensive review of degree programs by designing a process with multiple outcomes: building an academically stronger university; ensuring consistency with the institution's capacity and academic…

The methods and models for categorical data analysis cover considerable ground, ranging from regression-type models for binary and binomial data, count data, to ordered and unordered polytomous variables, as well as regression models that mix qualitative and continuous data. This article focuses on methods for binary or binomial data, which are…

Multilevel modeling (MLM) gives researchers the ability to make inferences about organizations where nesting factors will bias results and the assumption of independence is not tenable. This article provides an overview of the variety of data sources that lend themselves to conducting institutional research (IR). It not only serves as a repository…