This article tells the story of Grayhead Public Library and the results of a new evaluation process developed by the state library that asked staff to critique their bosses' management capabilities and the library's services anonymously. Galloway, the director, was shocked when she received the results. She read the responses in disbelief,…

Employees attempting to balance careers and families have made family issues a major concern in the workplace. Equity issues arise, however, for employees who do not have family responsibilities. In this study, the authors sought to determine whether students' and employees' perceptions of family issues differed in their responses to nine…

In the Australian vocational education and training (VET) context, attention is often given to what youth work training programs should consist of, resulting in less attention on how youth work education and training programs might be imagined, constructed and implemented. In this paper, a particular South Australian youth work training program is…

Purpose: The main goal of this article is to present a new taxonomy of contingent employment that better represents the wide variety of part-time, temporary, and contract employment arrangements that have emerged since Feldman's review. Design/methodology/approach: Reviews the literature over the past 15 years. Findings: The paper suggests that…

The growth of employee recreation has been steady over the past several decades. Several employee service programs are described, and methods of implementation, activities offered, and results are discussed. (DF)

Examines the Ball Corporation's method of employee training. Emphasis is on training on the production line: the use of a worker incentive program, a taskteam approach to efficient new plant startups and expansions, and a well-planned employee training program based on both technical familiarity and psychological attitudes. (CT)

Defines resilience as displaying competence despite adversity and discusses its place in the work environment. Highlights include sample scenarios of employees reacting to stress; ingredients of resilience; individual characteristics affecting resilience; environmental stressors and self-esteem; and fostering resilience through environment. (LRW)

Outlines three components that are necessary for successful diversity management programs: mentoring, networking, and sponsorship. Provides 10 guidelines under each aspect to help employees feel loyalty and a personal attachment to an organization, feel included in day-to-day operations, and to help with employee retention. (LRW)

Discussion of organizational change and possible negative effects which can impact organizational performance focuses on ways a manager can identify problems with employee motivation and productivity and address them in a supportive manner. Topics include clear expectations, open communication, and recognizing employee efforts. (Author/LRW)

This article sets forth the Organizational Model of Employee Persistence, influenced by traditional turnover models and a student attrition model. The model was developed to clarify the impact of organizational practices on employee turnover from a human resource development (HRD) perspective and provide a theoretical foundation for research on…

Management educators teaching topics such as motivation and leadership face the challenge of clearly explaining why so many diverse theories exist and why each represents a useful tool worth learning. The large number of "core" theories in these and other management domains often frustrates students, who see the lack of a single, comprehensive…

This paper presents the findings from a research study of one large public sector organisation's strategy to promote gender equality and family friendliness. An examination was made of the organisation's policy documentation in this area and a questionnaire survey containing both closed and open-ended questions was undertaken across all staff in…

There are three generations that exist in the workplace today: baby boomers, Gen X, and Gen Y. Each generation shows an entire spectrum of human values, attitudes and beliefs. This article describes the characteristic attitudes and expectations of each generation. The author examines the differences that cause conflict and describes coping…

An overview is provided of the development of quality/performance circles at Lakeshore Technical Institute (LTI), Wisconsin, and of the projects undertaken through the quality/performance circle program during its 3-year history. First, background information is provided on the use of quality circles in Japan and the United States, including…

Discusses how Bank of America has responded to the problem of acquired immune deficiency syndrome (AIDS) in the workplace by devising a comprehensive policy on life-threatening illnesses and initiating an employee education program on AIDS. (CH)