The objective of this paper is to identify common essential information and data needs of colleges and universities and to suggest a model to integrate these data needs into one office or department. The paper suggests there are five major data and information foundations that are essential to the effective functioning of an institution: (a)…

This article raises questions about the use of needs assessment by those seeking to improve the performance of organizations and individuals. While the discrepancy model of needs assessment has enjoyed a long history and is widely accepted, the author states that it has several undesirable consequences in terms of its impact. This article offers…

Institutional Research (IR), as a concept, has been gaining traction in the UK and across the world, as evidenced by the growing number of European, African, Australasian and North American associations, communities, conferences and publications. This paper stresses the need for high-quality (Institutional) research behaviours, aligned with and…

This article is designed to give the reader a conceptual, nontechnical overview of estimation and model fit issues in multilevel modeling (MLM). The process of MLM generally involves fitting a series of multilevel models that increase in complexity. When conducting multilevel analyses, it is important to balance the need for complexity and the…

The process of identifying and selecting peers for a college or university is one of this volume's definitions for "benchmarking": "a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to identify opportunities for…

Guided by the missions and visions, higher education institutions utilize benchmarking processes to identify better and more efficient ways to carry out their operations. Aside from the initial planning and organization steps involved in benchmarking, a matching or selection step is crucial for identifying other institutions that have good…

Accountability is among the least understood policy issues in higher education (Burke 2005). The rapid rise in tuition costs in both public and private institutions (Heller 2006) in all corners of the globe (Altbach, Reisberg, and Rumbley 2009) has challenged the idea of higher education as a public good. Student learning outcomes is one…

This article describes the synthesis of the NCATE PDS Standards, the NAPDS Nine Essentials and the CAEP Standards to create a rubric that can be used to help PDS stakeholders develop, refine, and evaluate their partnerships. Implications and future directions on how to use the rubric are also shared.

Armed with a strong toolkit of knowledge and skills, institutional research (IR) professionals often serve as collaborators with campus colleagues who may need assistance with survey design, statistical analysis, program review, and assessment of individual programs or the institution. This paper discusses the role that an IR professional played…

This chapter demonstrates that the effects of good teaching and academic challenge on leadership and psychological well-being during the first year of college differ for African-American and White students, which suggests that institutional researchers should disaggregate data by race or other relevant student characteristics when trying to…

Although their structures and funding sources differ, Research I institutions and small liberal arts colleges share the same goal of helping students master the knowledge and skills that will enable them to become informed citizens who are able to contribute effectively a democratic society. But how can this transformation be achieved, and what…

No institution relishes reliving the dark moments of its history, but addressing legacies of discrimination can strengthen campus inclusivity, embody shared values, and communicate how and why the institution has evolved over time. Colleges and universities with complex histories can benefit by exploring that history. No matter how a project…

From the excesses of Wall Street to the whole mortgage mess, the issue of accountability has become part of a heated national conversation. It is a debate to which higher education is certainly no stranger. But now, with tuition rates at private and public schools rising precipitously--and state budgets shriveling--the cries for increased…

In the not-too-distant past, using surveys to gauge public opinion was a costly and time-consuming activity that districts generally had to outsource. Today, with the advent of online survey tools such as Survey Monkey and Zoomerang and an increasingly Internet-connected society, surveys have become a useful and accessible tool for school…

Educators from eight institutions engaged in collaborative self-studies of their own practices to gain deeper insight into the significance of narrative-based writing supporting the process of teacher induction. A series of teacher induction institutes based on narrative writing processes provided the context for critical exploration of the lived…